How we handle your information.

We collect information you provide directly — name, shipping and billing address, email, phone number, and institutional affiliation when applicable. We collect order and payment data necessary to process and fulfill your purchase. Payments are handled by PCI-DSS compliant processors; we do not store full card numbers on our servers.

We also collect limited technical data automatically when you visit: IP address, browser type, device information, pages visited, and referring URL. This is used to secure the site, diagnose issues, and understand how researchers use our product pages.

• To process, ship, and support your orders.
• To provide certificates of analysis, safety guides, and order-related communications.
• To verify that purchasers meet age and research-use requirements.
• To protect the site from fraud, abuse, and unauthorised access.
• To comply with legal obligations, including record-keeping requirements for research compound sales.

We share personal information only with service providers that help us operate — payment processors, shipping carriers, analytics, and hosting. These providers are bound by contract to use your information solely to deliver the service they provide to us.

We may disclose information when required by law, subpoena, or to protect the rights, property, or safety of SR17 Labs, our customers, or others. We do not sell, rent, or trade your personal information to third parties.

We use a small number of cookies and similar technologies to keep you logged in during a session, remember age-verification status, and measure aggregate site performance. You can disable cookies in your browser; some features (including checkout) will not work without them.

Order records are retained for the period required by applicable tax and regulatory rules. Account and contact information is retained while your relationship with us is active and for a reasonable period afterwards to resolve disputes and enforce agreements.

Depending on your jurisdiction, you may have the right to access, correct, delete, or export the personal information we hold about you, and to object to or restrict certain processing. To exercise any of these rights, contact us at the address below. We will verify your identity before acting on the request.

We use industry-standard administrative, technical, and physical safeguards to protect personal information, including TLS in transit and encryption at rest for sensitive fields. No system is perfectly secure, however — if we become aware of a breach that affects your information, we will notify you in accordance with applicable law.

SR17 Labs is operated from the United States. If you access the site or place an order from another country, your information will be transferred to and processed in the U.S., which may have different data protection rules than your jurisdiction.

We may update this policy from time to time. Material changes will be posted on this page with a new “last updated” date. Continued use of the site after an update means you accept the revised policy.

Questions, requests, or privacy concerns? Email info@sr17labs.com.